Community Education Terms & Conditions

Basic Information

All classes and events are located at Walnut Hill College unless expressly stated in class or event description. All classes and events must be pre-paid in full prior to a participant’s arrival on campus. Students cannot be admitted into a class or event that is already in progress. We reserve the right to cancel or limit the size of any class or event and/or to alter its location, curriculum, ingredients, chef, recipes, tuition, fees and policies as deemed necessary. Students may be required to bring their own cooking utensils to hands-on kitchen classes; if this is the case, it will be expressly stated in the class description. The Community Education Program is open exclusively to participants 18 years of age or older, unless expressly stated in class or event description. For safety reasons students in our hands-on kitchen classes are strongly advised to wear closed toe shoes with a non-slip sole at all times. Injuries or damages resulting from the participant refusing to follow these suggested dress code guidelines will be the sole responsibility of the participant and the College will not be held liable. Shellfish and tree nuts are used on campus. Community Education hands-on kitchen classes make no guarantee of vegetarian, vegan or other special diet options unless expressly stated in class description. Participants with special food needs/allergies are asked to use their best judgment when enrolling.

Food Allergies

Please be advised that food prepared in all kitchens on campus may contain milk, eggs, wheat, soybean, peanuts, tree nuts, and fish, as well as many other ingredients that may cause allergic reactions.  All kitchen work areas and table tops are cleaned and disinfected after every use.  If you have an allergy and are concerned about taking a class, please email us at communityed@walnuthillcollege.edu with your questions and concerns.   We cannot be held liable for adverse reactions to food used in class. We will do our best meet your needs; however, we cannot guarantee the class curriculum/recipes will be able to be adjusted.

Cancellations

The Office of Community Education strives to provide a full and diverse catalog of classes and events. However, from time to time we are simply unable to reach the enrollment minimums required. When this happens, we unfortunately must cancel the under-enrolled class or event. Participants are informed of such a situation by the enrollment deadline, barring any emergency or inclement weather that renders such notice impossible. In the case of any cancellation, a registrant will receive a refund as outlined in our Refund Policy. It is extremely important that participants provide up-to-date contact information in the event that we need to reach you regarding a cancellation or other alert.

Refund Policy 

All refunds will be at the discretion of the College.

No-shows:  We do not give refunds or allow make-ups for “no call, no shows” or for missed classes or events.

Canceled Events:  A refund will be processed in full if the College must cancel a class or event at any time, or if a registrant requests to withdraw his/her enrollment seven (7) business days or more before the start date of the event or class.  No refunds will be given for missed classes of 6-Week series once it has begun.  All refunds will be returned  in the same method it was rendered at time of purchase.

Weather cancellations:  In the event of a weather emergency and the scheduled class must be cancelled, the Office of Community Education will issue a refund in the same method it was rendered at time of purchase.  If the registrant was gifted the canceled class, the college will issue store credit to use towards another class.  During inclement weather conditions, we continually follow news weather reports and makes the best decision.  If the college decides NOT to cancel a class, refunds will not be given for participants who choose to otherwise cancel their registration.  

Customer Cancellations:  Given our capacity to prepare and serve food and beverages, as well as hire the required staff and reserve the required event space for Community Education programming, it is highly unlikely that the College would be able to mitigate any losses caused by cancellations.

In the event the participant cancels registration for any reason, refund amounts will be allocated as follows:

7 days or more from the event date = 100% Refund

6-4 days prior to the Class/Event Date =50% of the Tuition Paid

3-2 days prior to the Class/Event Date = 25% of the Tuition Paid

1 day or less prior to the Class/Event Date = NO REFUND AMOUNT RETURNED 

Please allow at least 5-7 business days to receive a refund. The registrant is free to choose either a refund to the original credit card used for purchase or store credit. The same cancellation fees and policies outlined above will apply regardless of whether the refund is returned to a credit card or is converted into store credit.

If multiple refund requests are incurred for the same order number, the refund may be issued in the form of a check by USPS.

 

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