Community Education Terms & Conditions

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Basic Information

All classes and events are located at Walnut Hill College unless expressly stated in class or event description. All classes and events must be pre-paid in full prior to a participant’s arrival on campus. Students cannot be admitted into a class or event that is already in progress. We reserve the right to cancel or limit the size of any class or event and/or to alter its location, curriculum, ingredients, chef, recipes, tuition, fees and policies as deemed necessary. Students may be required to bring their own cooking utensils to hands-on kitchen classes; if this is the case, it will be expressly stated in the class description. The Community Education Program is open exclusively to participants 18 years of age or older, unless expressly stated in class or event description. For safety reasons students in our hands-on kitchen classes are strongly advised to wear closed toe shoes with a non-slip sole at all times. Injuries or damages resulting from the participant refusing to follow these suggested dress code guidelines will be the sole responsibility of the participant and the College will not be held liable. Shellfish and tree nuts are used on campus. Community Education hands-on kitchen classes make no guarantee of vegetarian, vegan or other special diet options unless expressly stated in class description. Participants with special food needs/allergies are asked to use their best judgment when enrolling.

 

Cancellations

The Office of Community Education strives to provide a full and diverse catalog of classes and events. However, from time to time we are simply unable to reach the enrollment minimums required. When this happens, we unfortunately must cancel the under-enrolled class or event. Participants are informed of such a situation by the enrollment deadline, barring any emergency or inclement weather that renders such notice impossible. In the case of any cancellation, a registrant will receive a refund as outlined in our Refund Policy. It is extremely important that participants provide up-to-date contact information in the event that we need to reach you regarding a cancellation or other alert.

 

Refund Policy

We do not give refunds or allow make-ups for “no call, no shows” or for missed classes or events. Should a class or event be canceled by the Office of Community Education, or if a registrant requests to withdraw his/her enrollment seven (7) business days or more before the class or event date (or in the case of a multi-night course, seven (7) days or more before the first day of that multi-night course), the registrant will receive a full refund of the tuition paid in the same method it was rendered.

 

In the event of a weather emergency, the Office of Community Education will offer a rescheduled class or event date at the earliest possible opportunity. If a registrant elects to not attend on the rescheduled date, store credit for the price of the class date, less 50% will be issued.

 

Given our capacity to prepare and serve food and beverages, as well as hire the required staff and reserve the required event space for Community Education programming, it is highly unlikely that the College would be able to mitigate many losses caused by cancelations. In the event the participant cancels registration for any reason, the College will be entitled to the following cancelation fees based on the date the participant cancels:

 

  • 6-3 days prior to the Class/Event Date = 50% of the Tuition Paid
  • 2 days prior to the Class/Event Date = 75% of the Tuition Paid
  • 1 day or less prior to the Class/Event Date = 100% of the Tuition Paid

 

Please allow at least 3-5 business days to receive a refund. The registrant is free to choose either a refund to the original credit card used for purchase or store credit. The same cancelation fees and policies outlined above will apply regardless of whether the refund is returned to a credit card or is converted into store credit.

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